NANO SOMA UK

Welcome to Nano Soma UK! Thanks for requesting to join our Affiliate program.

The following Terms and Conditions apply to individuals who are applying or using our Affiliate Program. By applying to join and then subsequently participating in the Program, the Affiliate agrees to use the Program bound by the following Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety you are not authorized to register as an Affiliate or participate in the Program in any manner.

1. Approve or Reject the Registration

The Company reserves the right to approve or reject ANY Affiliate Program Registration at the Company's sole and absolute discretion. Applicants will not have any legal recourse against the Company for the rejection of their Affiliate Program Registration.

The company offers two affiliate programs. A) a professional affiliate program; B) a customer referral program.

Applications for the 'Professional affiliate program' are likely to be accepted when you have an established network, client base or 5,000+ social media following. You shall spend time getting to understand the products you are recommending, take responsibility for understanding the commission structure and work to build up your network within the organisation creating downline affiliates. You will refer the products by proactively sharing information about the products via your blog, social media platforms, podcast, website, client network via email or in brochures and printed media.  

If the above criteria are not met, applications to join the 'Professional program' may be accepted on the customer referral program. You have the right to re-apply for the Professional Affiliate Program if your situation changes and you demonstrate a very proactive relationship with the Company by referring customers in line with the activity typically associated with a professional influencer/affiliate networker.

2. Affiliate Links and Coupons

Your affiliate link is automatically generated once you have been accepted onto the program. You may promote your affiliate link on websites, social media channels such as Facebook and Instagram and also offline in advertisements in magazines, and newspapers or brochures.

3. Commissions and payment

Use of the Affiliate Program is subject to a fair use policy which gives the Company the right to review each and every referral order. Any order which is suspected of being fraudulent or an abuse of the affiliate system (whereby the affiliate uses a customer's account or creates a secondary account to purchase Nano Soma and receive the commission for that sale) will be declined and the affiliate account may be closed without notice. If you refer a customer who makes a genuine purchase on the www.nano-soma.uk website you will receive a commission. The commission amount is calculated according to the commission structure and calculated on the net order value. The commission is not calculated on any vat and/or shipping costs paid by the customer. 

Commission will only be awarded for transactions that have successfully completed. Commission will not be paid on transactions that result in chargebacks or returns/refunds.

The status of the commission generated is displayed in the Commission tab, any paid commission will be listed on the Payment tab.

Commissions earned must be paid out within 12 months. To ensure payouts happen within this timeframe, affiliates need to meet the minimum payout threshold and choose a payment method on their account to allow payouts to occur. Failure to complete either one of these requirements will result in commissions that are older than 12 months being forfeited. 

The Company offers subsidised rates to international customers for orders over £75.00 (ex vat) to encourage international orders to be placed. As the affiliate system has no access to the Company's DHL account to calculate the actual shipping cost the Company incurs for shipping each order, any commissions earnt in respect of international orders will need to be manually adjusted to reflect the costs incurred by the Company before the commission can be paid out on the net sale value.

4. Marketing tool

The Company may share material which can be used for promotional purposes such as banners, logos, images, or text through the Marketing tab of the affiliate portal.

5. Network

If the Network tab is activated on your account, the affiliate can invite others to become their downline affiliate. If any downline affiliate brings refers a customer who places an order, the upline affiliate will also get a network commission (as set out in the commission structure). 

To invite other affiliates into the system, simply share the network link connected to your account. Any person who clicks on that link and then signs up and is accepted on the Professional Affiliate Program become an affiliate in your downline.

6. Cookie

This affiliate system uses a cookie to track people who have clicked on your link, so potential customers or customers you refer need to be using cookies on their computer/phone/tablet for the program to track them.

If a person doesn't allow cookies or clears their cookies then the program cannot track them and the affiliate program can't track them so can't pay the commission associated with that person's purchases.

Cookies last for 60 days. Tracking commences from the time a person clicks on an affiliate’s link. Within these 60 days, any orders made by this customer on the www.nano-soma.uk website will result in commissions to the affiliate (subject to the fair use policy, as set out above). Once a customer has been connected to an affiliate's account, they remain connected for the lifetime of the affiliate and the customers relationship with the Company. If a person clicks on someone else’s referral link and then subsequently visit the www.nano-soma.uk website via your link, your affiliate link will be the one connected with the customer for the duration of the cookie tracking - unless they click on another affiliate link before making a purchase. 

7. Removal from the Referral Program

If an affiliate wishes to be removed from the affiliate program, they can do so by contacting: navi@naviorganics.uk.

Go forward and refer!

We're very glad you've made it to the end of this important document.

We wish you all the very best. You can always revisit these Affiliate Program terms and conditions in the future and if you have any questions please mail navi@naviorganics.uk for support

This Privacy Policy of UpPromote about Affiliate Marketing system describes how we may collect and use personal data and the rights granted to merchants, affiliates and customers regarding their respective data.

By joining the Affiliate program, you signify your approval of the terms set out in this Privacy Policy, and other terms and conditions. If you do not agree to this Privacy Policy, you must not use the affiliate marketing system.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. By continuing to our affiliate program after these changes are posted, you agree to the revised policy.

Personal Information Controller

Any personal information provided to or gathered by UpPromote under this Privacy Notice will be stored and controlled by UpPromote (the data controller).

Information collected from Merchants

When merchant uses the app, we are automatically able to access certain types of information from your Shopify account such as email, first name, last name, shop information (shop domain, shop currency, shop address …). We collect this information to provide you with our Services; for example, to confirm your identity, contact you, provide customer support when you contact us, provide you with advertising and marketing activities.

Information collected from Affiliates

When an Affiliate signs up to join a program, we collect some information to inform merchants such as email, personal information, payment details and social network information,...The information would help merchant evaluate affiliate background and potential, along with process specific activities within the app and contact affiliate if needed.

Information collected from Customers when visiting merchant website

In order to track referral order, when customers visit merchant website and make a purchase, UpPromote system will collect information of order such as total order, order items, order ID,....

About Cookies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

Cookies are created when a user's browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server.

For more information about cookies, including how to disable them, visit allaboutcookies.org.

Because cookies allow you to take advantage of some of Affiliate marketing system’s essential features, we recommend that you leave them turned on.

Information sharing

Ensuring your privacy is important to us. We do not share your personal information with third parties except as described in this privacy policy. We may share your personal information with third-party service providers who we employ to process specific functions; examples include providing email marketing activity, analyzing data and other marketing support,... Third-party service providers have access to personal information only as needed to perform their functions and they must process the personal information in accordance with this Privacy Policy.

We may also disclose your personal information to any third party with your prior consent.

Use of UpPromote app by Children

UpPromote is not intended for children. If you are under 13, you may use the affiliate marketing system only with the supervision of your parent or guardian.

Your Rights

UpPromote understands that you have rights over your personal information, and takes reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. If you are using the system and wish to exercise these right, please contact us through navi@naviorganics.uk. We may require that you provide us with acceptable verification of your identity before providing access to such information.

If you are an affiliate and wish to exercise these rights, please contact the merchant you interacted with directly — we serve as a processor on their behalf, and can only forward your request to them to allow them to respond.

Contact information

If you have any questions about your personal data or this Privacy Policy, or if you would like to file a complaint about how we process your personal data, please contact us by email at navi@naviorganics.uk